Privacy Policy

Introduction

Steve Hill Homes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact or estimate form
• Request a free estimate or consultation
• Subscribe to our newsletter or communications
• Call, email, or communicate with us directly
• Use our chatbot or interactive features

The personal information we collect may include:

• Name — Your full name
• Email Address — Your contact email
• Phone Number — Your contact phone number
• Address — Your project or service address
• Project Details — Information about your remodeling or building project
• IP Address — Automatically collected for security and analytics

How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our services
• Respond to your inquiries, requests, and comments
• Schedule consultations and provide estimates
• Send you information about our services, promotions, and updates
• Analyze and improve our website and customer experience
• Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party vendors who assist us in operating our business and providing services (e.g., email delivery, analytics). These parties are contractually obligated to keep your information confidential.
• Legal Authorities: When required by law, regulation, or legal process, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure servers and encrypted data transmission (SSL)
• Access controls and authentication measures
• Regular security assessments and monitoring
• Limiting access to personal information to authorized personnel only

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal obligations.
• Opt-Out: You may opt out of receiving marketing communications at any time.
• Data Portability: You may request that we transfer your data to another service provider.

To exercise any of these rights, please contact us using the information provided below.

Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files that are stored on your device. We use cookies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website functionality and performance

You can control cookie preferences through your browser settings. You may choose to disable cookies, but this may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to remove that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: